Trust Bank Limited (The Gambia) (TBL.gh)

Trust Bank – Banjul, The Gambia Headquarters

Trust Bank PLC, headquartered in Banjul, The Gambia, is a leading financial institution offering a comprehensive range of commercial banking services. Through its wholly-owned subsidiary, Bayba Financial Services Ltd., the Group also specialises in microfinance and local and international money transfer activities, extending its reach and enhancing financial inclusion across The Gambia. With 18 branches strategically located throughout the country, including major hubs like Banjul, Serrekunda, and Brikama, Trust Bank is deeply embedded in the economic fabric of the nation.

Trust Bank holds a prominent market position as a key player in The Gambia’s banking sector. Its competitive strengths lie in a robust understanding of the local market, innovative product development, and a strong focus on customer service. The Bank’s mission is to be the leading bank in The Gambia by operating a profitable institution that meets the diverse needs of all local, international, corporate, and individual clients, consistently delivering excellent results to its shareholders.

As of 31st December 2024, Trust Bank proudly employs a dedicated workforce of 409 employees, reflecting a growth from 401 in the previous year, demonstrating the company’s continuous expansion and commitment to human capital development.

Financial Highlights (Year ended 31st December 2024 – Annual Report)

Trust Bank demonstrated strong financial performance in 2024, as evidenced in its latest annual report:

• Profit before tax: D470,941,000 (up from D373,391,000 in 2023)
• Net Interest Income: D946,793,000 (Group) / D915,385,000 (Bank)
• Total Assets: D12,723,184,000 (up from D11,448,178,000 in 2023)
• Customer Deposits: D10,575,290,000 (up from D9,958,960,000 in 2023)
• Equity: D1,590,852,000 (up from D1,367,525,000 in 2023)
• Return on Assets: 4% (up from 3% in 2023)
• Return on Equity: 30% (up from 27% in 2023)
• Earnings Per Share: 174 Bututs (up from 135 Bututs in 2023)

Mission Statement

Trust Bank’s mission is “to be the leading bank in The Gambia by operating a profitable banking institution, which meets the needs of all local, international, corporate and individual clients and returns excellent results to its shareholders.” The Bank achieves this through “innovative products, quality service, responsiveness to social and economic issues and a team of professional and inspired Gambians.”

Key Figures (as at 31st December 2024)

• Total Assets: D12,723,184,000
• Net Profit for the year (Bank): D348,252,000
• Operating Income (Bank): D1,268,414,000
• Number of Shareholders: 20
• Liquidity Ratio: 55% (31 Dec 2024)
• Non-Performing Loan Ratio: 1.0%

Sustainability Focus and Corporate Responsibility

Trust Bank is deeply committed to corporate social responsibility (CSR) and sustainable development. The Bank’s policy is to invest in local communities across The Gambia, fostering economic prosperity and social cohesion. Their support extends to critical areas such as education, health, sports, and disaster relief. These CSR initiatives are not merely charitable; they significantly contribute to the Bank’s positive image, enhance employee and customer satisfaction, and are integral to measuring business success and long-term sustainability.

The Bank is also dedicated to strong corporate governance, ensuring effective oversight and management that enhances shareholder value. This includes a robust risk management framework to identify, measure, monitor, and mitigate significant risk exposures, ensuring compliance with local and international legislation and best practices.